Support

You can make a booking via our web app: https://pedalme.app

We aim to provide our customers with an open, honest and fair pricing system. Our standard pricing model is as follows:

*Radius Fee: Bookings with first pickup and/or last dropopff further out of central London attract an additional fixed fee. See table for fees – these are not charged on intermediate locations, so only a maximum of two fees charged per booking.
Admin Surcharge: +10% for jobs placed by our staff on your behalf.

Yes we do.  You can rent our bikes out (with one of our highly-trained riders) on a timed basis for your special events. Removals can be booked as regular cargo journeys on our web app, with or without the use of our trailers. Please get in touch for a quote or to find out which of our services best fits your needs. 

Cycling in London is, despite public perception, relatively safe.  Our comprehensive training program, delivered by our in-house City&Guilds certified training team, guarantees our riders are very well trained – not only to ride our unusual bikes, but also to deal with London traffic. 

London is one of the driest regions in the UK, with rain on less than 1/3 of all days in the year. In fact, if you commuted by bike for 20 minutes once per week, the chances of getting wet are less than 1/1000!

However if you’re using our passenger service, on the off chance that there is rain, we recommend that you are appropriately dressed for the weather.

Our bikes are equipped with extra-large waterproof cargo bags that ensure your goods remains dry in all weather.